[Interaction Processing] Degraded Performance

Incident Report for observeai

Resolved

Dear Client,

The issue stands resolved and all interactions should be available on the dashboard.

In case you are still seeing any issues, please feel free to open a ticket with support via the help center https://help.observe.ai/hc/en-us

Thanks and Regards
Obseve.AI Technical Support Team

Posted 9 months ago. Aug 22, 2024 - 09:08 UTC

Monitoring

An issue with calls being delayed reaching the dashboard has been identified and a fix has been put in place. We are currently monitoring the progress of the delayed calls to ensure they will appear as expected and the platform reaches a healthy state once more.

Posted 9 months ago. Aug 21, 2024 - 20:55 UTC

This incident affected: Standard Instance (Calls Tab).