R2W limited check failures.
Incident Report for Onfido
Resolved
This incident has been resolved.
Posted Aug 09, 2021 - 21:21 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2021 - 20:09 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 09, 2021 - 17:23 UTC
Investigating
Some Right to Work checks are currently unable to be completed. Only applicants with limited right to work are affected. We're currently working on a fix, and a detailed postmortem will follow once we've concluded our investigation.
Posted Aug 09, 2021 - 17:22 UTC
This incident affected: Europe (onfido.com) (Right To Work).