Umbrellar - Investigating Cloud Portal Disruption
Incident Report for Pax8
Resolved
We have verified that the login/authentication issue to Umbrellar MyCSP Portal is now resolved.

We apologize for the service disruption. If you have any questions, please let us know by email to help@mycsp.io
Posted Nov 04, 2022 - 17:09 NZDT
Update
We are continuing to monitor for any further issues.
Posted Nov 04, 2022 - 15:22 NZDT
Monitoring
The login/authentication issue to the Umbrellar MyCSP Portal is now fixed. If you are still facing issues accessing MyCSP, please request your Global Admin to log in and accept the request for application permissions. We will continue to monitor this issue to ensure it was fully resolved.
If you have any questions, please let us know by email to help@mycsp.io
Posted Nov 04, 2022 - 14:11 NZDT
Identified
We have identified a login/authentication issue with the Umbrellar MyCSP Portal impacting users that cannot self-service. We are fixing it as soon as we can and are working closely with Microsoft.

If you want to place an order, please let us know the order details by emailing us at help@mycsp.io and we will assist you in provisioning them as soon as possible.
Posted Nov 03, 2022 - 19:23 NZDT
This incident affected: MyCSP Portal (MyCSP Portal, Authentication) and MyCSP Service Desk & Community.