DXP Deployment Issue

Incident Report for Optimizely Service

Resolved

The issue has been resolved and no further issues have been encountered.

Thank you for your patience!

Posted Dec 17, 2021 - 13:54 UTC

Monitoring

A fix has been implemented by our third party supplier and we are monitoring the results.

Posted Dec 17, 2021 - 11:26 UTC

Investigating

We are having an issue with DXP deployments. A subset of clients will be experiencing a deployment failure mentioning a missing subscription.
The Engineering team is actively working with our third party on getting the underlying platform issues resolved.
We apologize for the inconvenience and will share an update once we have more information.

Posted Dec 17, 2021 - 10:31 UTC