Exchange+ 2013 Connectivity Issue

Incident Report for Mailprotector

Resolved

Errors following the urgent patch have been resolved. The environment is operating as expected.

Posted Mar 04, 2021 - 12:19 EST

Monitoring

The affected server appears to be repaired. We are continuing to monitor the services.

Posted Mar 04, 2021 - 10:24 EST

Identified

The team has identified a server not running all services, which is why a subset of users continue to have problems while others are working. We will restore the affected server as quickly as possible.

Posted Mar 04, 2021 - 09:43 EST

Investigating

We have received several reports of connectivity problems to Exchange+ 2013 mailboxes. An urgent patch was applied yesterday evening and the issue is being investigated.

Posted Mar 04, 2021 - 08:47 EST