Couchbase and Kaltura instruments are not available for trade

Incident Report for eToro

Resolved

Dear eToro Customers and Partners,
The issue has been resolved.
We apologise for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

Posted Jul 23, 2021 - 06:18 UTC

Update

We are continuing to work on a fix for this issue.
ETA: 23.7
More updates will be provided here.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Jul 22, 2021 - 20:28 UTC

Identified

Please note that we currently have technical issues with one of eToro’s services.
During this time, customers won't be able to trade in the following instruments: Couchbase and Kaltura.
Our team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Posted Jul 22, 2021 - 19:43 UTC

This incident affected: Trading (Manual trading - Real, Manual trading - Virtual).