T-Mobile Latency
Incident Report for Zipwhip Status | Gateway
Resolved
Zipwhip Operations has Resolved the latency towards T-Mobile subscribers.

This issue may have impacted:
- SMS and MMS Messaging from / to T-Mobile Toll-Free and 10 DLC lines as well as DLRs.
- Intermittent failures with MMS messages toward T-Mobile destinations.

Thank you for your patience while working with the Carrier for remediation.

We will be following up with the Carrier for better future performance.
Posted Nov 25, 2022 - 15:48 PST
Monitoring
Zipwhip Operations is no longer observing latency towards T-Mobile subscribers.

This issue may have impacted:
- SMS and MMS Messaging from / to T-Mobile Toll-Free and 10 DLC lines as well as DLRs.
- Intermittent failures with MMS failures toward T-Mobile destinations.

Thank you for your patience while working with the Carrier for remediation.

We will be Monitoring this issue for full Resolution.
Posted Nov 25, 2022 - 15:14 PST
Investigating
Zipwhip operations is currently observing latency towards T-Mobile subscribers.

This issue may be impacting customers' SMS and MMS MO / MT messaging from / to T-Mobile toll-free and 10 DLC lines as well as DLRs.

Zipwhip reports some MMS failures toward T-Mobile destinations

Thank you for your patience as we work towards mitigation of this issue.

Further details will be provided as available.
Posted Nov 25, 2022 - 07:44 PST
This incident affected: SMS (Inbound (MO), Outbound (MT), DLR) and MMS (Inbound (MO), Outbound (MT), DLR).