Document Uploads Not Updating Statuses In Some Cases
Incident Report for Check
Resolved
Document uploads and requirements appear to be working properly, so we've resolved this incident.
Posted Nov 09, 2022 - 21:28 UTC
Monitoring
We have deployed a fix for this issue and are monitoring to ensure no further uploads end up in this state. We'll fully resolve if we see no more affected docs for the next 60 minutes (until 1:18PM Pacific time).
Posted Nov 09, 2022 - 20:18 UTC
Update
We've updated the status of documents already uploaded to reflect the correct status. The root issue is not yet resolved, but we'll be updating statuses every 15 - 20 minutes until it's resolved.
Posted Nov 09, 2022 - 19:35 UTC
Identified
We're aware of an issue impacting our document upload feature where documents are being uploaded but are not changing the status of the task. We'll provide an update shortly.
Posted Nov 09, 2022 - 19:16 UTC
This incident affected: Console.
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