Delays in indexing user data

Incident Report for LaunchDarkly

Resolved

This incident has been resolved.

Posted Nov 14, 2021 - 18:21 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 14, 2021 - 17:58 PST

Investigating

Our infrastructure to process user data is running behind which is causing delays in the users page, MAU counts, and other user-related functionality. No user data has been lost and the system should be caught up shortly.

Posted Nov 14, 2021 - 17:53 PST