Problems with Web App and API access
Incident Report for StatusCake Service Status
Resolved
This incident has been resolved.
Posted Sep 12, 2021 - 23:28 UTC
Update
All affected systems are back up and running. Thank you for your patience.
Posted Sep 12, 2021 - 23:26 UTC
Update
We are seeing large improvements across systems currently. Access to the app (app.statuscake.com), and the API are more stable.
StatusCake Pages are now loading without issues. As this is a 3rd party issue, we will continue to monitor it.
Thank you for your patience.
Posted Sep 12, 2021 - 23:17 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2021 - 23:02 UTC
Update
One of our Server providers is currently experiencing external server latency issues which is causing problems with web app access and API usage for some users, we’re monitoring the situation, and attempting to keep all services running while we await a resolution
Posted Sep 12, 2021 - 23:01 UTC
Investigating
We're seeing improvements and a return of service, we continue to monitor the situation
Posted Sep 12, 2021 - 22:54 UTC
This incident affected: Main (Main Website, API, StatusCake Pages).