Bank of America and Chase Card Import and Plaid connection outage
Incident Report for Expensify
Resolved
Thanks for your patience! Performance is back to normal.
Posted Mar 18, 2021 - 18:18 UTC
Update
We are continuing to work on a fix for this issue.
Posted Mar 18, 2021 - 18:18 UTC
Update
The Bank of America connection is now restored. The outage for Chase connections remains and we'll update once it is resolved.
Posted Mar 17, 2021 - 22:48 UTC
Identified
Our Bank of America and Chase connections are currently down and during this time you will not be able to make new connections or update existing cards. This outage also affects the ability to add accounts via Plaid for payment accounts.

We are monitoring the outage and will update once resolved.
Posted Mar 17, 2021 - 16:13 UTC
This incident affected: Expensify Website And Mobile App and Card Import and Feeds (Bank of America, Chase).