Temporary Data Latency
Incident Report for Heap
Resolved
This incident has been resolved.
Posted Jun 10, 2021 - 16:33 PDT
Identified
Our engineers have identified the issue and are working on a fix. At this point, we don't have an ETA on recovery. We'll be posting another update in at most 60 mins.
Posted Jun 10, 2021 - 15:46 PDT
Update
We are currently experiencing delays in data being available in the app. You may notice missing data in your dashboard. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Posted Jun 10, 2021 - 15:30 PDT
Investigating
We are currently experiencing delays in data being available in the app. You may notice missing data in your dashboard. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 mins.
Posted Jun 10, 2021 - 14:31 PDT
This incident affected: App.