Resolved
Dears,
We we want to inform you that this incident has been resolved.
Posted 2 years ago. Apr 26, 2023 - 14:24 CEST
Monitoring
Dear Valued Customers,
We are pleased to inform you that the technical difficulties we were experiencing in our data center have been fully resolved. All services are now fully operational and you should not experience any further disruption.
To ensure the stability of our services, our team will be carefully monitoring the system for the next 2 hours. We apologize for any inconvenience this may cause, but we want to ensure that all services are running smoothly and that there are no further issues.
We appreciate your patience and understanding during this time and want to thank you for your continued support.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.
Posted 2 years ago. Apr 26, 2023 - 12:12 CEST
Update
Dear Valued Customers,
We would like to provide an update regarding the technical difficulties we have been experiencing in our data center. We are happy to report that our team has made significant progress in resolving the issue and some of our services should be back online now or within a short period of time.
We understand the inconvenience this outage may have caused and we want to assure you that we are working diligently to fully restore all services as soon as possible. We appreciate your patience and understanding during this time.
Posted 2 years ago. Apr 26, 2023 - 09:30 CEST
Update
We are continuing to work on a fix for this issue.
Posted 2 years ago. Apr 26, 2023 - 08:52 CEST
Identified
Dear Valued Customers,
We regret to inform you that we are currently experiencing technical difficulties in our data center. As a result, certain components are not currently reachable. We apologize for any inconvenience this may cause.
Our team is working diligently to resolve the issue as quickly as possible, but we do not currently have an estimated time of resolution. We will keep you updated as we make progress and appreciate your patience during this time.
Posted 2 years ago. Apr 26, 2023 - 08:46 CEST
Update
We are continuing to investigate this issue.
Posted 2 years ago. Apr 26, 2023 - 08:44 CEST
Investigating
Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Following endpoints are unreachable:
smpp1.sp247.net
smpp2.sp247.net
smpp3.sp247.net
smpp4.sp247.net
Impact:
It is not possible to send or receive messages on the impacted endpoint.
We plan to send you an update within 2 hours or earlier if new information is available.
We apologize for the inconvenience.
Posted 2 years ago. Apr 26, 2023 - 07:48 CEST
This incident affected: Operators - rest of the world (Europe, Africa, Americas, Asia, Oceania), CGI (API n-eu.linkmobility.io, API s-eu.linkmobility.io, API no.linkmobility.io, API *.sp247.net, SMS MO, SMS MT, DLR, OTT Channels, CHARGING), GW2 (SMS Traffic), and Operators - Link Countries (Bulgaria, Denmark, Estonia, Finland, France, Germany, Italy, Latvia, Norway, Poland, Romania, Spain, Sweden, United Kingdom).