Elevated API Errors from Caching Instance

Incident Report for JustCall

Resolved

Caching instance are now operating normally. The issue impacting the Caching instance has been resolved, and all services are operating normally at this time.
Posted 3 years ago. Sep 15, 2021 - 18:20 UTC

Monitoring

Our caching instance no longer experiencing connection issues across multiple products. We are currently monitoring the same.
Posted 3 years ago. Sep 15, 2021 - 17:11 UTC

Investigating

We are experiencing elevated API errors across different platform. We are monitoring the status and will update as soon as full functionality in our system is restored.
Posted 3 years ago. Sep 15, 2021 - 15:57 UTC
This incident affected: JustCall Dashboard.