Issue with ShopeePay Ewallet Redirection on Mobile

Incident Report for Xendit

Resolved

This issue has been resolved by our partner

Posted Apr 09, 2024 - 16:20 WIB

Identified

Dear merchants,

We have confirmed with our partner ShopeePay that there is an issue with redirection in the ShopeePay JumpApp URL.
Affected end customers will be redirected to their mobile devices App store instead of being redirected to the ShopeePay Payment page.

Please be advised to use an alternate payment method in the meantime while ShopeePay works on fixing this issue.

Best Regards,
Xendit Team.

Posted Apr 09, 2024 - 14:13 WIB

This incident affected: Indonesia - Payments (E-Wallets - ShopeePay).