Granicus Issue Notification: govAccess - Vision Site Availability
Incident Report for Granicus System
Resolved
This issue has been resolved and all systems are operating normally.

Issue Summary & Impact: Granicus teams have finished monitoring and consider this issue resolved.
Product: govAccess - Vision

We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Feb 02, 2021 - 22:00 MST
Monitoring
Updated Notice of Disruption in Service for Granicus.

Issue Summary & Impact Update: Granicus Engineering teams have corrected the issue and all sites are operational. Teams are continuing to monitor site availability but all systems are working as expected at this time.
Product: govAccess - Vision

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Feb 02, 2021 - 19:57 MST
Identified
Updated Notice of Disruption in Service for Granicus.

Issue Summary & Impact Update: Granicus teams continue to work to address the availability of a subset of Vision websites.
Product: govAccess - Vision

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Feb 02, 2021 - 18:38 MST
Investigating
Granicus is currently experiencing a client-impacting service issue.

Issue Summary & Impact: Granicus Engineers are currently investigating an issue impacting Vision Site Availability. Teams are working on this as priority and further updates will be provide shortly.
Product: govAccess - Vision

If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.

Thank you,
Granicus Customer Support
Posted Feb 02, 2021 - 17:59 MST
This incident affected: govAccess - Website and Content (govAccess Vision CMS).