Source Integrations Service Disruption

Incident Report for Heap

Resolved

This incident has been resolved. In-App configuration for Source Integrations has been fully restored.

Posted Feb 10, 2021 - 15:00 PST

Monitoring

A fix has been deployed and the team is verifying that service has been restored to all customers.

Posted Feb 10, 2021 - 14:26 PST

Identified

In-App configuration of Source Integrations is currently unavailable for some customers. There is no data loss, and new data is still being synced. The team has identified the root cause and is deploying a fix now.

We will post an update in 30 minutes.

Posted Feb 10, 2021 - 13:56 PST

This incident affected: Integrations - Sources.