certain sites are experiencing ingest delay

Incident Report for AlsoEnergy

Resolved

This incident has been resolved. An automation process placed an asset in a non-optimal state, which created a backlog for some devices. The remedial action swapped in a fresh asset, and resumed with operations. The backlog cleared as expected, and monitoring has ensured return to normal operations.

Posted Nov 17, 2022 - 05:41 PST

Investigating

We are currently investigating this issue.

Posted Nov 16, 2022 - 08:13 PST

This incident affected: Draker (Campbell Scientific Data Ingest) and PowerTrack US (PM2K Data Processing).