Grasshoper - Degraded performace
Incident Report for Grasshopper
Resolved
We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted Oct 18, 2021 - 20:46 UTC
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.
Posted Oct 18, 2021 - 20:28 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 18, 2021 - 20:17 UTC
Update
We are continuing to investigate this issue.
Posted Oct 18, 2021 - 20:05 UTC
Update
We are continuing to investigate this issue.
Posted Oct 18, 2021 - 20:04 UTC
Update
We are continuing to investigate this issue.
Posted Oct 18, 2021 - 19:58 UTC
Investigating
We are actively investigating reports that some Grasshopper customers may be experiencing degraded performance with the Grasshopper website or mobile application.

Our engineers are working to resolve the issue and will provide another update shortly.
Posted Oct 18, 2021 - 19:58 UTC
This incident affected: Grasshopper.