We have resolved the issue with a subset of customers who may not be able to send SMS successfully while being able to receive SMS successfully. We will continue to monitor and provide updates as we have them.
Posted Mar 20, 2023 - 13:32 PDT
Update
We are continuing to monitor for any further issues.
Posted Mar 20, 2023 - 13:29 PDT
Monitoring
We have resolved the issue with a subset of customers who may not be able to send SMS successfully while being able to receive SMS successfully. We will continue to monitor and provide updates as we have them.
Posted Mar 20, 2023 - 13:27 PDT
Identified
We have identified the issue with a subset of customers who may not be able to send SMS successfully while being able to receive SMS successfully. We will continue to provide updates as we have them.
Posted Mar 20, 2023 - 12:35 PDT
Update
We are continuing to investigate this issue.
Posted Mar 20, 2023 - 12:30 PDT
Update
We are continuing to investigate this issue.
Posted Mar 20, 2023 - 12:28 PDT
Update
We are continuing to investigate this issue.
Posted Mar 20, 2023 - 12:24 PDT
Update
We are continuing to investigate this issue.
Posted Mar 20, 2023 - 12:18 PDT
Update
We are continuing to investigate this issue.
Posted Mar 20, 2023 - 12:17 PDT
Update
We are continuing to investigate this issue.
Posted Mar 20, 2023 - 12:16 PDT
Investigating
A subset of customers may not able to send SMS successfully, receiving SMS is working properly. We are currently investigating and will provide updates as we have them.
Posted Mar 20, 2023 - 12:15 PDT
This incident affected: Zoom Phone - EMEA (Zoom Phone) and Zoom Phone - NORTH AMERICA (SMS/MMS (Inbound/Outbound)).