Trade Volume Reporting Error

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jan 30, 2023 - 22:28 UTC

Update

A fix will be implemented during the scheduled maintenance at 22:00 today.

Posted Jan 30, 2023 - 12:15 UTC

Identified

We've identified an issue where some clients' trade volume being reported via UI and API is not incrementing and reflecting trades executed since Thursday evening, although the volume is being tracked correctly and fees booked as normal.

Posted Jan 28, 2023 - 11:37 UTC

This incident affected: Website, Mobile Applications and Kraken API (REST, Websocket).