Users unable to Login to [24]7 Assist platform

Incident Report for 247ai

Resolved

This incident has been resolved. if you are facing any issues with Chat console , please log off and login back.

Posted Jan 14, 2022 - 17:49 UTC

Identified

247.ai has identified an issue resulting in agent login to the Chat console. We have engaged our internal teams to investigate and will keep you posted on updates.

CLOUD-96473

Please contact ESS@247.ai in case if you have further questions regarding this Incident
Enterprise Solution Support team

Posted Jan 14, 2022 - 17:38 UTC

This incident affected: [24]7 Assist.