AWS Oregon and California Internet Connectivity Outage

Incident Report for Protecht

Resolved

AWS has resolved the issue affecting Internet connectivity to the US-WEST-2 Region.

Posted Dec 15, 2021 - 08:17 PST

Identified

AWS has identified the root cause of the Internet connectivity to both regions and is actively restoring internet connections.

Posted Dec 15, 2021 - 08:07 PST

Investigating

We first received our first alert at 7:20 am pacific and are actively monitoring the AWS outage

Posted Dec 15, 2021 - 08:06 PST

This incident affected: Claim Services (API, Claim Form), Core Functionality (ICW v2, ICW v3, API, Quote, Orders), and Dashboard (Policy Dashboard).