Degraded perfromance
Incident Report for Helpshift
Resolved
This incident has been resolved.
Posted Jun 04, 2021 - 11:25 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2021 - 11:21 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jun 04, 2021 - 10:27 UTC
Identified
We are experiencing a processing delay in one of our system that will cause
Dashboard / search lag
auto-assignment to be delayed
HS-API to return outdated results
Posted Jun 04, 2021 - 09:50 UTC