Unified Classroom Intermittent Access to Grade Assignments Page
Incident Report for PowerSchool Products
Resolved
This issue is now resolved. We appreciate your patience while we worked to resolve these issues.
Posted Jan 21, 2021 - 05:16 PST
Update
An update was performed on the Unified Classroom servers last night and we are monitoring the situation, but we expect this to be resolved. We appreciate your patience while we work to resolve this.
Posted Jan 20, 2021 - 05:12 PST
Monitoring
We will be performing emergency maintenance for this issue tonight, Jan, 19th, 2021 at 9:00 PM PST in attempt to correct this issue. The maintenance window will last from 9:00 PM to 11:00 PM PST. During that time there will be intermittent connectivity. We apologize for any inconvenience this may have caused.
Posted Jan 19, 2021 - 19:08 PST
Investigating
We have received some reports that the issue is reoccuring today. The engineering team continues their investigation of this issue. We apologize for any inconvenience this may have caused and appreciate your patience while we work to resolve this.
Posted Jan 19, 2021 - 05:56 PST
Monitoring
The engineering team has resolved the error with the service, and believe the issue to be resolved. We will continue to monitor the situation. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve these issues.
Posted Jan 18, 2021 - 14:23 PST
Identified
The engineering team has identified the issue, and we have noticed an improvement in the performance of this issue, although we believe it is still possible to experience the error. We continue to investigate and monitor the situation.
Posted Jan 18, 2021 - 10:32 PST
Investigating
Our engineering team is currently investigating an issue where an error can occur when accessing the assignment page for grading. We apologize for this inconvenience.
Posted Jan 18, 2021 - 05:57 PST