Currently the disbursement process is working properly with no delay.
We are in the reconciliation process for the impacted transactions in disbursements, withdrawals and remittances within 2AM - 8AM. You will receive the callback after the reconciliation processes are done.
Thank you for your understanding and cooperation.
Regards, Xendit Customer Support
Posted Feb 24, 2023 - 11:33 WIB
Investigating
Dear customers
We have detected issues in the following services:
Disbursements - Processing of some disbursement created this morning (2AM - 8AM) will be delayed - Processing of some withdrawals this morning (2AM - 8AM) will be delayed - Processing of some remittances this morning (2AM - 8AM) will be delayed
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Posted Feb 24, 2023 - 09:18 WIB
This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - BRI, Disbursement - BNI, Disbursement - Mandiri, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets), Philippines - Payouts (Disbursement - BDO, Disbursement - BPI, Disbursement - GCASH, Disbursement - Other Philippines banks and E-Wallets), and Dashboard (Batch Disbursements).