Outage: NAM: ALM Producer Portal , ALM End User Portal and ALM/LLM Cloud Device Activation Service

Incident Report for Revenera System Status Dashboard

Resolved

This incident has been resolved.
Posted 5 months ago. Dec 28, 2024 - 03:16 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 5 months ago. Dec 28, 2024 - 02:01 PST

Update

Our teams are working on identifying the cause and finding a solution.
We’ll share updates as soon as we have more details.
Posted 5 months ago. Dec 28, 2024 - 01:21 PST

Investigating

We are currently investigating this issue.
Posted 5 months ago. Dec 28, 2024 - 00:48 PST
This incident affected: FlexNet Operations ALM Production NAM2 (FlexNet Operations ALM End User Portal NAM2, FlexNet Operations ALM Producer Portal NAM2, FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2), FlexNet Operations ALM Production NAM6 (FlexNet Operations ALM Producer Portal NAM6, FlexNet Operations ALM Cloud Device Activation Service NAM6), FlexNet Operations ALM Production NAM3 (FlexNet Operations ALM End User Portal NAM3, FlexNet Operations ALM/LLM Cloud Device Activation Service NAM3), FlexNet Operations ALM Production NAM1 (FlexNet Operations ALM End User Portal NAM1, FlexNet Operations ALM Producer Portal NAM1, FlexNet Operations ALM/LLM Cloud Device Activation Service NAM1), FlexNet Operations ALM Production NAM5 (FlexNet Operations ALM End User Portal NAM5, FlexNet Operations ALM Producer Portal NAM5, FlexNet Operations ALM/LLM Cloud Device Activation Service NAM5), FlexNet Operations ALM Production NAM4 (FlexNet Operations ALM End User Portal NAM4, FlexNet Operations ALM Producer Portal NAM4, FlexNet Operations ALM/LLM Cloud Device Activation Service NAM4), and FlexNet Operations ALM Production NAM7 (FlexNet Operations ALM Cloud Device Activation Service NAM7).