US Platform 3 : UI/API Unavailable (IM-5423).
Incident Report for Qualys, Inc.
Resolved
This incident has been resolved.
Posted Feb 23, 2021 - 23:15 PST
Monitoring
Qualys Cloud Platform Operations has implemented corrective action and UI/API functionality has been restored. The team will continue monitoring the issue through resolution. Further updates will be shared as they become available.
Ticket reference for this activity: IM-5423
Posted Feb 23, 2021 - 12:15 PST
Update
Qualys Cloud Platform Operations has implemented corrective action and UI/API functionality has been restored. The team will continue monitoring the issue through resolution. Further updates will be shared as they become available.
Ticket reference for this activity: IM-5423
Posted Feb 23, 2021 - 12:15 PST
Investigating
Qualys Cloud Platform Operations is currently investigating an issue causing the US Platform 3 UI/API to be inaccessible or extremely slow for users. Further updates will be shared as they become available.

Ticket reference for this activity: IM-5423
Posted Feb 23, 2021 - 10:51 PST
This incident affected: US Platform 3 (Global AssetView (GAV) /CyberSecurity Asset Management (CSAM), AssetView (AV), CertView (CERT), Cloud Agent (CA), Total Cloud, Container Security (CS), Continuous Monitoring (CM), Endpoint Detection and Response (EDR), File Integrity Monitoring (FIM), Indication of Compromise (IOC), Malware Detection (MD), Out-of-Band Configuration Assessment (OCA), Network Passive Sensor (PS), Patch Management (PM), PCI Compliance (PCI), Policy Compliance (PC), Qualys Gateway Service (QGS), Security Assessment Questionnaire (SAQ), Security Configuration Assessment (SCA), VMDR Mobile, Threat Protection (TP), Vulnerability Management (VM), Web Application Firewall (WAF), Web Application Scanning (WAS)).
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