Subsplash Giving UI Errors

Incident Report for Subsplash

Resolved

Our team rolled back some changes to return all features back to fully operational. In addition to errors in selecting a fund, some donors might have encountered an issue that would block them from submitting their gift. Thank you for your patience!

Posted Feb 04, 2021 - 15:45 PST

Identified

We have identified an error that is resulting in some Subsplash Giving donors encountering an error when beginning the donation process. Our team is working on a fix right now. In the meantime, disabling the "Donors must make manual selections" in your Giving Dashboard settings should bypass the error.

Posted Feb 04, 2021 - 15:16 PST

This incident affected: Giving.