govMeetings: Some Novus Agenda sites non-responsive
Incident Report for Granicus System
Resolved
All Novus Board & Public components have remained operational we've confirmed the issue is resolved. If you have any questions or require a full RCA, please contact Granicus support at http://support.granicus.com.
Posted Feb 08, 2021 - 16:03 MST
Monitoring
We have performed a restart of the affected services and all Novus Board and Public web components are now responding normally. We are continuing to monitor these services to ensure the issue doesn't return. We appreciate your patience and apologize for the disruption.
Posted Feb 08, 2021 - 14:34 MST
Investigating
We have observed that some Novus Board Web sites and Public Web components are not responding or responding intermittently. We are currently investigating and will continue to provide updates. We apologize for any inconvenience.
Posted Feb 08, 2021 - 14:07 MST
This incident affected: govMeetings - Live Video, Legislative and Agenda (Novus Agenda/Video).