Entitlements, Access Profiles, Roles are unavailable in IdentityNow
Incident
Report for SailPoint
Resolved
Entitlement, Access Profile, and Role availability has been restored and we have confirmed that the underlying service is stable at this time.
If you continue to experience any issues with the UI loading these objects, please contact SailPoint Support. We sincerely apologize for any inconvenience that this may have caused and truly appreciate your patience as we worked to resolve this issue.
If you continue to experience any issues with the UI loading these objects, please contact SailPoint Support. We sincerely apologize for any inconvenience that this may have caused and truly appreciate your patience as we worked to resolve this issue.
Identified
The issue has been identified and we are working diligently to remediate the problem. Pages may load but are not considered stable yet. We will continue to provide updates here, and greatly appreciate your patience as we work through this.
Investigating
We are currently aware of an issue with Entitlements, Access Profiles, and Roles being unavailable in IdentityNow. We are working this issue at the highest priority and will continue to provide updates.
This incident affected: Provisioning (N. Virginia us-east-1, Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2, Sydney ap-southeast-2, Canada ca-central-1, Tokyo ap-northeast-1) and Access Request (N. Virginia us-east-1, Oregon us-west-2, Frankfurt eu-central-1, London eu-west-2, Sydney ap-southeast-2, Canada ca-central-1, Tokyo ap-northeast-1).