Ongoing Incident at GCP

Incident Report for Kinsta

Resolved

This incident has been resolved.

Posted Mar 17, 2021 - 19:28 UTC

Update

At 18:16 UTC, Google advised that their engineering team has implemented a mitigation and is now confident that the issue will not recur.

We will continue to monitor for performance issues over the next half-hour.

Posted Mar 17, 2021 - 18:24 UTC

Monitoring

We are continuing to monitor with GCP for an update on the outage. At this time, there has been no change in status.

Posted Mar 17, 2021 - 18:14 UTC

Investigating

An ongoing issue at Google Cloud is currently impacting Kinsta's systems and services.
http://status.cloud.google.com/incident/cloud-networking/21006#21006001

We are experiencing an intermittent issue with Google Cloud Networking impacting traffic between regions and from Google to the internet.

We have observed intermittent timeouts and slow loading on both the MyKinsta dashboard as well as customer sites.

As a result, our active monitoring may be alerting Kinsta customers that their site is down or is not responsive.

Please rest assured that our teams are monitoring the situation closely and we will update this status page as we have more information. For real-time updates, please also follow the status page at Google Cloud.

Posted Mar 17, 2021 - 17:36 UTC

This incident affected: Kinsta.com, MyKinsta, Belgium (BE) data center, Eemshaven (NL) data center, Finland (FI) data center, Frankfurt (DE) data center, Hong Kong (HK) data center, Iowa (US) data center, Jakarta (ID) data center, Las Vegas (US) data center, London (UK) data center, Los Angeles (US) data center, Montreal (CA) data center, Mumbai (IN) data center, Oregon (US) data center, Osaka (JP) data center, Salt Lake City (US) data center, São Paulo (BR) data center, Seoul (KR) data center, Singapore (SG) data center, South Carolina (US) data center, Sydney (AU) data center, Taiwan (TW) data center, Tokyo (JP) data center, Northern Virginia (US) data center, and Zürich (CH) data center.