Elevated API Error Rates

Incident Report for Upscribe

Resolved

This incident has been resolved.

Posted Oct 05, 2021 - 19:32 PDT

Monitoring

We have observed API errors rates are returning to normal levels.

Posted Oct 05, 2021 - 19:25 PDT

Identified

AWS has reported network issues occurring on their hardware. This is affecting a small portion of Upscribe API requests. We are continuing to monitor the issue.

https://status.aws.amazon.com/

https://i.imgur.com/sMPCPrS.png

Posted Oct 05, 2021 - 19:14 PDT

Investigating

We are currently investigating this issue.

Posted Oct 05, 2021 - 18:15 PDT

This incident affected: API.