Ecwid status

We try to keep running at full speed, but if things get weird we'll update this page to keep you in the loop.
Having trouble? Email us at support@ecwid.com

Ecwid storefronts and control panels are unavailable
Incident Report for Ecwid
Resolved
We are glad to inform you that the issue has been fixed. All the data (products, orders, your store settings, etc) are safe and intact. The Ecwid stores continue functioning as usual.
Posted May 20, 2022 - 13:37 UTC
Monitoring
Our developers have released a fix, and all Ecwid stores and control panels are up and running again. We are monitoring the results now.
Posted May 20, 2022 - 09:50 UTC
Investigating
Ecwid control panels and storefronts are not loading.

We are urgently working on a fix.

All your data (products, orders, customer details, store settings, etc) is safe and intact. The storefronts and control panels will be up and running once we fix the problem.

We are very sorry for this downtime. We’ll be posting updates here every 15 minutes.

If you have any questions, you can email our Support team at support@ecwid.com
Posted May 20, 2022 - 09:28 UTC
This incident affected: Storefront and Admin.