A fix has been implemented and we are monitoring the results.
Posted May 18, 2023 - 10:13 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 18, 2023 - 10:08 EDT
Update
We are continuing to investigate this issue. We wanted to note that reports are sending but may be delayed more than 24 hours. We apologize for this inconvenience. Thank you for your patience! We will keep you updated here!
Posted May 18, 2023 - 09:37 EDT
Update
We are continuing to investigate this issue. We apologize for any inconvenience. Thank you for your patience!
Posted May 17, 2023 - 10:08 EDT
Investigating
Our team is investigating an issue where reports are not sending from DonorPerfect, both scheduled as well as from the report center. Until this is resolved, you would have to export the report and send it from your preferred email browser. We apologize for this inconvenience, and we're working hard to resolve this issue.