Issue with logging in using SSO

Incident Report for Outreach

Resolved

This incident has been resolved.

Posted Feb 10, 2021 - 07:55 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 10, 2021 - 07:07 PST

Identified

The issue has been identified and engineering is looking into a fix.

Posted Feb 10, 2021 - 06:57 PST

Investigating

We are investigating an issue where some users are unable to access Outreach using SSO.

Posted Feb 10, 2021 - 06:26 PST

This incident affected: App2b (Application), App1a (Application), App1e (Application), App1f (Application), App2a (Application), App1b (Application), App1c (Application), and App1d (Application).