Issues with call status not reflecting properly

Incident Report for CallRail

Resolved

We've confirmed that the incident was limited in scope as originally reported and will provide post-mortem details on impact when available.

Posted Jan 25, 2023 - 09:07 EST

Update

We have identified a small number of calls that are not displaying on the website and are working on a solution. All calls were routed correctly, but we're investigating reporting.

Posted Jan 24, 2023 - 18:37 EST

Monitoring

During a period from 10:15am to 11:15am call statuses were likely to be inaccurate. This issue has been fixed. However, some existing call data from that time may continue to be inaccurate while our team investigates.

Posted Jan 24, 2023 - 12:29 EST