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Reports of Gateway Timeouts

Incident Report for Coveralls

Resolved

No further reports of timeouts. New server has been in place for over 1-hr without issue. Closing the incident.

Posted Jul 25, 2022 - 11:09 PDT

Monitoring

We have replaced the problem server and are monitoring. Please remember to clear your browser cache if you get a timeout error accessing the web app. After a refresh it should stop happening.

Posted Jul 25, 2022 - 08:17 PDT

Identified

We are replacing the problem server and should be back to full service in 10-15 min.

Posted Jul 25, 2022 - 08:08 PDT

Investigating

We've received some reports of gateway timeouts while trying to access the web application. We see that one web server in our fleet was down for some time. If possible, clear your browser cache and try again. Let us know if the behavior continues at support@coveralls.io.

Posted Jul 25, 2022 - 07:55 PDT

This incident affected: Coveralls.io Web.