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Status

Webhooks Delay

Incident Report for BigCommerce

Resolved

This incident has been resolved.

Posted 22 days ago. May 12, 2025 - 06:20 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 22 days ago. May 12, 2025 - 06:07 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted 22 days ago. May 12, 2025 - 05:47 CDT

Investigating

BigCommerce engineers are currently investigating intermittent delays with webhooks delivery and post order actions to a subset of stores. We will keep you informed with updates as they become available.

Posted 22 days ago. May 12, 2025 - 05:43 CDT

This incident affected: API & Webhooks.