Ocean Insights - subscription updates delay
Incident Report for P44 Status Page
Resolved
This incident has been resolved.
Posted Sep 29, 2022 - 09:41 UTC
Monitoring
Dear Valued Customer,

The issue related to significant delays in Ocean Insights subscription updates has been resolved. No data loss was registered. Currently, we are monitoring the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,

Szymon Przeklasa
Team Lead, Customer Support Europe
Posted Sep 29, 2022 - 07:51 UTC
Investigating
Dear Valued Customer,

We are currently experiencing significant delays in Ocean Insights subscription updates. No data loss is registered.

Our engineering team is investigating and will continue to provide updates as more information becomes available.

Please do not hesitate to reach out to support@project44.com with any questions.


Best regards,

Szymon Przeklasa
Team Lead, Customer Support Europe
Posted Sep 28, 2022 - 09:30 UTC
This incident affected: Upstream Network Providers (Ocean Carrier).
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