Piano VX: elevated errors and data lags (EU region)
Incident Report for Piano Software
Resolved
This incident has been resolved.
Posted Oct 04, 2022 - 15:54 UTC
Monitoring
Today between 07:15 - 11:50 AM UTC Piano VX database replication started lagging. The impact some clients may have been experiencing: delayed updates on users, access, templates and outdated results for some API calls.

The issue has been identified and fixed. We are currently monitoring the results.
Posted Oct 04, 2022 - 12:07 UTC
This incident affected: API Availability (API Endpoints - EU - api-eu.piano.io) and Login and Registration (EU - id.piano.io).
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