AI Search Not Accessible in EU Region
Incident Report for Avnio
Resolved
This incident has been resolved.
Posted Jan 25, 2023 - 10:52 UTC
Update
We are continuing to monitor for any further issues.
Posted Jan 25, 2023 - 09:15 UTC
Monitoring
As of 8:30 UTC, services are working as normal but we are still monitoring and will share updates as soon as more is known.
Posted Jan 25, 2023 - 09:11 UTC
Update
As of 8:30 UTC, services are working as normal but we are still investigating and will share updates as soon as more is known.
Posted Jan 25, 2023 - 09:11 UTC
Investigating
Starting at 07:30 UTC on 25 January 2023, some customers in Europe region may experience issues with Avnio AI - Library Search and Publishing Responses.

We are actively investigating as our subprocessor has an outage.
Posted Jan 25, 2023 - 07:35 UTC
This incident affected: Avnio AI.