Regional Campus Internet & Phones
Incident
Report for Ohio University
Resolved
Regional Campus Internet & Phones
Service has been restored. Southern campus is now able to receive incoming calls.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Service has been restored. Southern campus is now able to receive incoming calls.
Contact the IT Service Desk at 740-593-1222 or https://www.ohio.edu/oit/help to report any lingering issues.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Update
Technicians continue to work with our vendor to restore incoming calls to Southern campus.
We will continue to post updates as they become available.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
We will continue to post updates as they become available.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Update
Regional Campus Internet & Phones
Incoming and outgoing calls have been restored at the Athens campus. Technicians continue to work with our vendor to restore incoming calls to Southern campus, and the vendor has given us an estimated time of repair at 11am today.
We will continue to post updates as they become available.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Incoming and outgoing calls have been restored at the Athens campus. Technicians continue to work with our vendor to restore incoming calls to Southern campus, and the vendor has given us an estimated time of repair at 11am today.
We will continue to post updates as they become available.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Update
Athens campus all inbound and outbound calling is down while Frontier technician is working to resolve problem. A piece of equipment failed in their cabinet in the data center and will need to be replaced. We are continuing to work with our carrier and are making progress on the Athens campus phone issue. If you are in need of IT Support you can contact us by email at servicedesk@ohio.edu or using the chat option at ohio.edu/oit/help.
Update
Athens campus all inbound and outbound calling is down while Frontier technician is working to resolve problem. A piece of equipment failed in their cabinet in the data center and will need to be replaced. We are continuing to work with our carrier and are making progress on the Athens campus phone issue. If you are in need of IT Support you can contact us via by emailing us at servicedesk@ohio.edu or using the chat option at ohio.edu/oit/help.
Update
We are continuing to work on a fix for this issue.
Identified
Internet & Phones
Athens campus all inbound and outbound calling is down while Frontier technician is working to resolve problem. A piece of equipment failed in their cabinet in the data center and will need to be replaced. We are continuing to work with our carrier and are making progress on the Athens campus phone issue.
The IT Service Desk can still be contacted by sending an email to servicedesk@ohio.edu, or by chat at ohio.edu/oit/help between the hours of 10am-6pm on Sunday.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.Frontier technicians are on site investigating the issue
Athens campus all inbound and outbound calling is down while Frontier technician is working to resolve problem. A piece of equipment failed in their cabinet in the data center and will need to be replaced. We are continuing to work with our carrier and are making progress on the Athens campus phone issue.
The IT Service Desk can still be contacted by sending an email to servicedesk@ohio.edu, or by chat at ohio.edu/oit/help between the hours of 10am-6pm on Sunday.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.Frontier technicians are on site investigating the issue
Update
Internet & Phones
Athens campus all inbound and outbound calling is down while Frontier technician is working to resolve problem. A piece of equipment failed in their cabinet in the data center and will need to be replaced.
We will post updates at least every 2 hours.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.Frontier technicians are on site investigating the issue
Athens campus all inbound and outbound calling is down while Frontier technician is working to resolve problem. A piece of equipment failed in their cabinet in the data center and will need to be replaced.
We will post updates at least every 2 hours.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.Frontier technicians are on site investigating the issue
Update
Internet & Phones
Multiple phone numbers are unable to receive external calls.
Frontier Technicians are on site working to restore service.
We will post updates at least every 2 hours.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.Frontier technicians are on site investigating the issue
Multiple phone numbers are unable to receive external calls.
Frontier Technicians are on site working to restore service.
We will post updates at least every 2 hours.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.Frontier technicians are on site investigating the issue
Update
We are continuing to work with providers to resolve the issue.
Update
Internet & Phones
Multiple phone numbers are unable to receive external calls, including the Service Desk and OUPD phones.
Technicians are working with the service provider to restore service.
We will post updates at least every 2 hours.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Multiple phone numbers are unable to receive external calls, including the Service Desk and OUPD phones.
Technicians are working with the service provider to restore service.
We will post updates at least every 2 hours.
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
Investigating
Regional Campus Internet & Phones: Phone numbers 7405334600-4659 are unable to receive incoming calls.
We are working with the service provider to resolve the issue and will provide updates as they become available.
Affected services:
Southern
University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
We are working with the service provider to resolve the issue and will provide updates as they become available.
Affected services:
Southern
University telephones
You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
This incident affected: Internet & Phones (Internet & phones on all campuses, Regional campus Internet & phones).
Ohio University Contact Information:
Ohio University | 1 Ohio University | Athens OH 45701 | 740.593.1000
ADA Compliance
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