Issues Receiving Inbound SMS to US Numbers

Incident Report for Close

Resolved

Our telephony provider has resolved this issue.

Posted May 11, 2020 - 19:26 PDT

Identified

Our telephony provider Plivo is currently experiencing delays delivering inbound SMS to US based Plivo numbers. During this time, inbound SMS may be slow to appear in Close.

Plivo is currently working on a fix for this issue.

Posted May 11, 2020 - 15:59 PDT

This incident affected: Phone (SMS (primary)).