SafeStream Playback Errors

Incident Report for Screeners

Resolved

This has been resolved.

Posted Oct 15, 2020 - 10:51 PDT

Monitoring

Our engineering team has been able to confirm an interruption to SafeStream watermarking. This has been resolved and files should now play back properly.

They are continuing to monitor usage to prevent any further interruptions.

Posted Oct 15, 2020 - 10:09 PDT

Investigating

Our engineering team is currently investigating reports of playback errors on SafeStream-watermarked content.

Posted Oct 15, 2020 - 10:03 PDT

This incident affected: Screeners App (SafeStream).