Edge Connectivity and Event Processing Delays

Incident Report for F5 App Infrastructure Protection

Resolved

This incident has been resolved.

Posted Sep 11, 2020 - 19:10 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2020 - 18:32 EDT

Identified

We have identified and remediated an issue with Agent Connectivity which occurred for some customers between 4:00pm EST and 4:20pm EST. We are now performing additional maintenance which may result in delayed event processing for some customers.

Posted Sep 11, 2020 - 17:26 EDT

This incident affected: Agent Data Ingestion, Event Processing, and Alert Processing.