After extensive monitoring we believe this incident to be resolved.
Posted Oct 26, 2020 - 14:02 CAT
Monitoring
A fix has been implemented and we are monitoring the results.
Our sincere apologies for the inconvenience caused.
Posted Oct 26, 2020 - 09:39 CAT
Investigating
We are currently experiencing an issue whereby certain cipher suites are being rejected upon SSL authentication.
Type: SSL/TLS Handshake Failures Issue Start Time: 25 Oct 2020 @ 18:03 Impact: A portion of customers will be unable to connect to RESTFul and Legacy APIs.
We are in the process of adding the necessary cipher suites and appreciate your patience while we work to resolve the issue. We will keep you updated.
Please contact support@smsportal.com should you require further information or assistance.
The SMSPortal Team
Posted Oct 26, 2020 - 09:25 CAT
This incident affected: API (REST, HTTP (Legacy), Web Services & SQL (Legacy)).