[CLOS] External Disruptions - 3D Secure Authentication - SMS Operator
Incident Report for Lemonway
Resolved
Good evening,

One of our PSP informs us that a problem concerning the 3DS authentication by SMS took place today between 5:40pm and 7:20pm, it would have impacted 15% of the transactions, here is the communication received (in French):

[...]
Nos équipes constatent avec suffisamment de recul un retour à la normal de l’authentification 3D Secure depuis 19h20 .
Ces perturbations auront impacté environ 15% du flux global d’authentification .
Nous restons en attente de la confirmation formelle de l’opérateur concerné .
[...]

Regards
Posted Sep 01, 2020 - 17:30 CEST