Outage Incident - 10/06/2020 - Application (Mobile/ Desktop Agents)
Incident Report for CyberSmart
Resolved
This incident has been resolved.
Posted Aug 24, 2020 - 11:07 BST
Update
We are continuing to monitor for any further issues.
Posted Jul 02, 2020 - 15:53 BST
Update
We are continuing to monitor for any further issues.
Posted Jun 12, 2020 - 14:54 BST
Update
We are continuing to monitor for any further issues.
Posted Jun 12, 2020 - 09:39 BST
Update
We are continuing to monitor for any further issues.
Posted Jun 11, 2020 - 09:31 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2020 - 09:31 BST
Update
We are continuing to work on a fix for this issue.
Posted Jun 10, 2020 - 22:45 BST
Identified
The issue causes all Applications to fail to report to our Web Platform.

The issue has been identified and a fix is underway. Our Platform admin access is unaffected.
Posted Jun 10, 2020 - 17:26 BST
This incident affected: CyberSmart Platform (CyberSmart Apps, CyberSmart Dashboard).