In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2024 - 14:00 EDT
Apr 18, 2024 - 14:00 EDT
Scheduled - Bandwidth will be performing scheduled maintenance in the Germany data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Germany data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Customers connecting directly to the Germany data center may also elect to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Apr 18, 2024 14:00 - Apr 19, 2024 02:00 EDT
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Germany data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Customers connecting directly to the Germany data center may also elect to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Apr 18, 2024 14:00 - Apr 19, 2024 02:00 EDT
Update - Bandwidth, along with our local partners, continues to investigate a network impairment in China (in the area of Bejing) affecting voice traffic. We are actively engaged with our industry partner and are pursuing the quickest resolution.
Apr 18, 2024 - 10:18 EDT
Apr 18, 2024 - 10:18 EDT
Investigating - We are investigating a network impairment in China (in the area of Bejing) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
Feb 28, 2024 - 02:58 EST
Feb 28, 2024 - 02:58 EST
Update - The fix for the affected requests is still on track for deployment this evening (4/18). At this time, new requests are processing as expected. We'll advise once the fix has been completed.
Apr 18, 2024 - 09:47 EDT
Apr 18, 2024 - 09:47 EDT
Update - A fix for the affected requests has been scheduled for tomorrow evening (4/18). At this time, new requests are processing as expected. We'll advise once the fix has been completed.
Apr 17, 2024 - 11:40 EDT
Apr 17, 2024 - 11:40 EDT
Update - We’re continuing to work with our partner on a fix for the issue, however at this time, there is no ETR.
Apr 17, 2024 - 08:41 EDT
Apr 17, 2024 - 08:41 EDT
Update - While we are continuing to work on a fix for this issue, we don’t expect any further updates until tomorrow morning. We’ll advise on status at that time.
Apr 16, 2024 - 21:57 EDT
Apr 16, 2024 - 21:57 EDT
Update - We are continuing to work on a fix for this issue.
Apr 16, 2024 - 21:06 EDT
Apr 16, 2024 - 21:06 EDT
Update - We are continuing to work on a fix for this issue.
Apr 16, 2024 - 19:00 EDT
Apr 16, 2024 - 19:00 EDT
Identified - We’ve identified an issue causing delays in verification request submissions reaching ZW. Relevant teams are engaged. All requests are being queued and will submit once the issue is resolved.
Apr 16, 2024 - 18:04 EDT
Apr 16, 2024 - 18:04 EDT
United States Inbound Calling Services
Operational
Inbound Calling (SIP) - United States
Operational
Toll-Free calling - Inbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
United States Outbound Calling Services
Operational
Outbound Calling (SIP) - United States
Operational
Toll-Free calling - Outbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
United States V2 Application Add On Services
Operational
Call Recording
Operational
Transcriptions
Operational
Text-to-Speech
Operational
CNAM Lookup
Operational
United States Messaging Services
Operational
SMS Messaging (SMPP)
Operational
MMS Messaging (MM4)
Operational
Toll-Free SMS - Inbound
Operational
Toll-Free SMS - Outbound
Operational
International Messaging (HTTP)
Operational
REST APIs - HTTP SMS Messaging
Operational
REST APIs - HTTP MMS Messaging
Operational
Toll Free MMS - Inbound
Operational
Toll Free MMS - Outbound
Operational
International A2P Messaging
Operational
International A2P Platform (SMPP)
Operational
International A2P Platform (HTTP)
Operational
International A2P Messaging Regional Connectivity
Operational
Latin America
Operational
APAC
Operational
Europe
Operational
Middle East & Africa
Operational
Insights
Operational
Messaging Insights Dashboard
Operational
Message Log API
Operational
Number Management Services
Degraded Performance
New Number Ordering
Operational
Number Porting
Operational
Inbound Calling - Caller ID Lookup (CNAM)
Operational
Line Feature Management
?
Degraded Performance
Phone Number Lookup API
Operational
Call Assure
Operational
9-1-1 Services
Operational
9-1-1 Call Routing Service
Operational
9-1-1 Provisioning Service
Operational
DLR (Dynamic Location Routing)
Operational
Direct Network Connection
Operational
Network Expansion Service (NES)
Operational
Inbound Direct Link Services (DLS)
Operational
Outbound Direct Link Services (DLS)
Operational
Virtual (cloud) Connection Service
Operational
WebRTC
Operational
United States Local Market Status
?
Operational
120 - Portland, ME
Operational
122 - Manchester, NH
Operational
124 - Burlington, VT
Operational
126 - Springfield, MA
Operational
128 - Cambridge, MA
Operational
130 - Providence, RI
Operational
132 - New York City, NY
Operational
133 - Poughkeepsie, NY
Operational
134 - Albany, NY
Operational
136 - Syracuse, NY
Operational
138 - Binghamton, NY
Operational
140 - Buffalo, NY
Operational
220 - Pleasantville, NJ
Operational
222 - Camden, NJ
Operational
224 - Newark, NJ
Operational
226 - Harrisburg, PA
Operational
228 - Philadelphia, PA
Operational
230 - Altoona, PA
Operational
232 - Scranton, PA
Operational
234 - Pittsburgh, PA
Operational
236 - Washington, DC
Operational
238 - Baltimore, MD
Operational
240 - Frederick, MD
Operational
244 - Roanoke, VA
Operational
246 - Culpeper, VA
Operational
248 - Richmond, VA
Operational
250 - Lynchburg, VA
Operational
252 - Norfolk, VA
Operational
254 - Charleston, WV
Operational
256 - Clarksburg, WV
Operational
320 - Cleveland, OH
Operational
322 - Youngstown, OH
Operational
324 - Worthington, OH
Operational
325 - Akron, OH
Operational
326 - Toledo, OH
Operational
328 - Dayton, OH
Operational
330 - Evansville, IN
Operational
332 - South Bend, IN
Operational
334 - Fort Wayne, IN
Operational
336 - Indianapolis, IN
Operational
338 - Bloomington, IN
Operational
340 - Southfield, MI
Operational
342 - Marquette, MI
Operational
344 - Saginaw, MI
Operational
348 - Grand Rapids, MI
Operational
350 - Appleton, WI
Operational
354 - Madison, WI
Operational
356 - Milwaukee, WI
Operational
358 - Chicago, IL
Operational
368 - Peoria, IL
Operational
420 - Asheville, NC
Operational
422 - Charlotte, NC
Operational
424 - Greensboro, NC
Operational
426 - Raleigh, NC
Operational
428 - Wilmington, NC
Operational
430 - Greenville, SC
Operational
432 - Myrtle Beach, SC
Operational
434 - Columbia, SC
Operational
436 - Charleston, SC
Operational
438 - Atlanta, GA
Operational
440 - Savannah, GA
Operational
442 - Augusta, GA
Operational
446 - Macon, GA
Operational
448 - Pensacola, FL
Operational
452 - Jacksonville, FL
Operational
454 - Gainesville, FL
Operational
458 - Orlando, FL
Operational
460 - Miami, FL
Operational
462 - Louisville, KY
Operational
468 - Memphis, TN
Operational
470 - Nashville, TN
Operational
472 - Chattanooga, TN
Operational
474 - Knoxville, TN
Operational
476 - Birmingham, AL
Operational
477 - Huntsville, AL
Operational
478 - Montgomery, AL
Operational
480 - Mobile, AL
Operational
482 - Jackson, MS
Operational
486 - Shreveport, LA
Operational
488 - Lake Charles, LA
Operational
490 - New Orleans, LA
Operational
492 - Baton Rouge, LA
Operational
520 - St. Louis, MO
Operational
522 - Springfield, MO
Operational
524 - Kansas City, MO
Operational
526 - Fort Smith, AR
Operational
528 - Little Rock, AR
Operational
532 - Wichita, KS
Operational
534 - Topeka, KS
Operational
536 - Oklahoma City, OK
Operational
538 - Tulsa, OK
Operational
540 - El Paso, TX
Operational
542 - Midland, TX
Operational
544 - Lubbock, TX
Operational
546 - Amarillo, TX
Operational
548 - Wichita Falls, TX
Operational
550 - Abilene, TX
Operational
552 - Dallas, TX
Operational
554 - Longview, TX
Operational
556 - Waco, TX
Operational
558 - Austin, TX
Operational
560 - Houston, TX
Operational
562 - Beaumont, TX
Operational
564 - Corpus Christi, TX
Operational
566 - San Antonio, TX
Operational
568 - Harlingen, TX
Operational
620 - Rochester, MN
Operational
624 - Duluth, MN
Operational
626 - St. Cloud, MN
Operational
628 - Minneapolis, MN
Operational
632 - Des Moines, IA
Operational
634 - Davenport, IA
Operational
635 - Cedar Rapids, IA
Operational
636 - Fargo, ND
Operational
640 - Sioux Falls, SD
Operational
644 - Omaha, NE
Operational
646 - Grand Island, NE
Operational
650 - Billings, MT
Operational
652 - Boise, ID
Operational
654 - Cheyenne, WY
Operational
656 - Denver, CO
Operational
658 - Colorado Springs, CO
Operational
660 - Salt Lake City, UT
Operational
664 - Albuquerque, NM
Operational
666 - Phoenix, AZ
Operational
668 - Tucson, AZ
Operational
670 - Eugene, OR
Operational
672 - Portland, OR
Operational
674 - Seattle, WA
Operational
676 - Spokane, WA
Operational
720 - Reno, NV
Operational
721 - Las Vegas, NV
Operational
722 - San Francisco, CA
Operational
724 - Chico, CA
Operational
726 - Sacramento, CA
Operational
728 - Fresno, CA
Operational
730 - Los Angeles, CA
Operational
732 - San Diego, CA
Operational
734 - Bakersfield, CA
Operational
736 - Monterey, CA
Operational
738 - Stockton, CA
Operational
740 - San Luis Obispo, CA
Operational
920 - New Haven, CT
Operational
922 - Cincinnati, OH
Operational
923 - Mansfield, OH
Operational
924 - Erie, PA
Operational
927 - Harrisonburg, VA
Operational
928 - Charlottesville, VA
Operational
939 - Fort Myers/Naples, FL
Operational
949 - Fayetteville, NC
Operational
951 - Rocky Mount, NC
Operational
952 - Tampa, FL
Operational
953 - Tallahassee, FL
Operational
956 - Johnson City, TN
Operational
958 - Lincoln, NE
Operational
973 - Palm Springs, CA
Operational
974 - Rochester, NY
Operational
Support
Operational
Phone Support
Operational
Ticketing Support
Operational
Help Center
Operational
Portals
Operational
Bandwidth Dashboard
Operational
Application Platform Dashboard
Operational
9-1-1 Dashboard
Operational
Bandwidth International (fka Voxbone) Portal
Operational
Dominican Republic Calling Services
Under Maintenance
Inbound Calling - Dominican Republic (SIP)
Under Maintenance
Argentina Calling Services
Under Maintenance
Inbound Calling- Argentina
Under Maintenance
Outbound Calling- Argentina
Under Maintenance
Brazil Calling Services
Under Maintenance
Inbound Calling- Brazil
Under Maintenance
Chile Calling Services
Under Maintenance
Inbound Calling- Chile
Under Maintenance
Colombia Calling Services
Under Maintenance
Inbound Calling- Colombia
Under Maintenance
El Salvador Calling Services
Under Maintenance
Inbound Calling- El Salvador
Under Maintenance
Panama Calling Services
Under Maintenance
Inbound Calling- Panama
Under Maintenance
Peru Calling Services
Under Maintenance
Inbound Calling- Peru
Under Maintenance
Outbound Calling- Peru
Under Maintenance
Austria Calling Services
Under Maintenance
Inbound Calling - Austria
Under Maintenance
Outbound Calling - Austria
Under Maintenance
Emergency Calling - Austria
Under Maintenance
Belgium Calling Services
Under Maintenance
Inbound Calling - Belgium
Under Maintenance
Outbound Calling - Belgium
Under Maintenance
Emergency Calling - Belgium
Under Maintenance
France Calling Services
Under Maintenance
Inbound Calling - France
Under Maintenance
Outbound Calling - France
Under Maintenance
Emergency Calling - France
Under Maintenance
Germany Calling Services
Under Maintenance
Inbound Calling - Germany
Under Maintenance
Outbound Calling - Germany
Under Maintenance
Emergency Calling - Germany
Under Maintenance
Luxembourg Calling Services
Under Maintenance
Inbound Calling - Luxembourg
Under Maintenance
Outbound Calling - Luxembourg
Under Maintenance
Emergency Calling - Luxembourg
Under Maintenance
Netherlands Calling Services
Under Maintenance
Inbound Calling - Neatherlands
Under Maintenance
Outbound Calling - Netherlands
Under Maintenance
Emergency Calling - Netherlands
Under Maintenance
Switzerland Calling Services
Under Maintenance
Inbound Calling - Switzerland
Under Maintenance
Outbound Calling - Switzerland
Under Maintenance
Emergency Calling - Switzerland
Under Maintenance
Croatia Calling Services
Under Maintenance
Inbound Calling - Croatia
Under Maintenance
Outbound Calling - Croatia
Under Maintenance
Emergency Calling - Croatia
Under Maintenance
Greece Calling Services
Under Maintenance
Inbound Calling - Greece
Under Maintenance
Outbound Calling - Greece
Under Maintenance
Emergency Calling - Greece
Under Maintenance
Italy Calling Services
Under Maintenance
Inbound Calling - Italy
Under Maintenance
Outbound Calling - Italy
Under Maintenance
Emergency Calling - Italy
Under Maintenance
Malta Calling Services
Under Maintenance
Inbound Calling - Malta
Under Maintenance
Portugal Calling Services
Under Maintenance
Inbound Calling - Portugal
Under Maintenance
Outbound Calling - Portugal
Under Maintenance
Emergency Calling - Portugal
Under Maintenance
Slovenia Calling Services
Under Maintenance
Inbound Calling - Slovenia
Under Maintenance
Outbound Calling- Slovenia
Under Maintenance
Emergency Calling- Slovenia
Under Maintenance
Spain Calling Services
Under Maintenance
Inbound Calling - Spain
Under Maintenance
Outbound Calling - Spain
Under Maintenance
Emergency Calling - Spain
Under Maintenance
Bulgaria Calling Services
Under Maintenance
Inbound Calling - Bulgaria
Under Maintenance
Outbound Calling - Bulgaria
Under Maintenance
Emergency Calling - Bulgaria
Under Maintenance
Georgia Calling Services
Under Maintenance
Inbound Calling - Georgia
Under Maintenance
Czech Republic Calling Services
Under Maintenance
Inbound Calling - Czech Republic
Under Maintenance
Outbound Calling - Czech Republic
Under Maintenance
Emergency Calling - Czech Republic
Under Maintenance
Hungary Calling Services
Under Maintenance
Inbound Calling - Hungary
Under Maintenance
Outbound Calling - Hungary
Under Maintenance
Emergency Calling - Hungary
Under Maintenance
Poland Calling Services
Under Maintenance
Inbound Calling - Poland
Under Maintenance
Outbound Calling - Poland
Under Maintenance
Emergency Calling - Poland
Under Maintenance
Romania Calling Services
Under Maintenance
Inbound Calling - Romania
Under Maintenance
Outbound Calling - Romania
Under Maintenance
Emergency Calling - Romania
Under Maintenance
Slovakia Calling Services
Under Maintenance
Inbound Calling - Slovakia
Under Maintenance
Outbound Calling - Slovakia
Under Maintenance
Emergency Calling - Slovakia
Under Maintenance
Denmark Calling Services
Under Maintenance
Inbound Calling - Denmark
Under Maintenance
Outbound Calling - Denmark
Under Maintenance
Emergency Calling - Denmark
Under Maintenance
Estonia Calling Services
Under Maintenance
Inbound Calling - Estonia
Under Maintenance
Outbound Calling - Estonia
Under Maintenance
Emergency Calling - Estonia
Under Maintenance
Finland Calling Services
Under Maintenance
Inbound Calling - Finland
Under Maintenance
Outbound Calling - Finland
Under Maintenance
Emergency Calling - Finland
Under Maintenance
Ireland Calling Services
Under Maintenance
Inbound Calling - Ireland
Under Maintenance
Outbound Calling - Ireland
Under Maintenance
Emergency Calling - Ireland
Under Maintenance
Latvia Calling Services
Under Maintenance
Inbound Calling - Latvia
Under Maintenance
Outbound Calling - Latvia
Under Maintenance
Emergency Calling - Latvia
Under Maintenance
Lithuania Calling Services
Under Maintenance
Inbound Calling - Lithuania
Under Maintenance
Outbound Calling - Lithuania
Under Maintenance
Emergency Calling - Lithuania
Under Maintenance
Norway Calling Services
Under Maintenance
Inbound Calling - Norway
Under Maintenance
Outbound Calling - Norway
Under Maintenance
Emergency Calling -Norway
Under Maintenance
Sweden Calling Services
Under Maintenance
Inbound Calling - Sweden
Under Maintenance
Outbound Calling - Sweden
Under Maintenance
Emergency Calling - Sweden
Under Maintenance
United Kingdom Calling Services
Under Maintenance
Inbound Calling - United Kingdom
Under Maintenance
Outbound Calling - United Kingdom
Under Maintenance
Emergency Calling - United Kingdom
Under Maintenance
Canada Calling Services
Under Maintenance
Inbound Calling - Canada (SIP)
Under Maintenance
Mexico Calling Services
Under Maintenance
Inbound Calling - Mexico
Under Maintenance
Puerto Rico Calling Services
Under Maintenance
Inbound Calling - Puerto Rico
Under Maintenance
Outbound Calling - Puerto Rico
Under Maintenance
Emergency Calling - Puerto Rico
Under Maintenance
Virgin Islands (U.S.) Calling Services
Under Maintenance
Inbound Calling - Virgin Islands (U.S.)
Under Maintenance
Emergency Calling - Virgin Islands (U.S.)
Under Maintenance
Cyprus Calling Services
Under Maintenance
Inbound Calling - Cyprus
Under Maintenance
Outbound Calling - Cyprus
Under Maintenance
Emergency Calling - Cyprus
Under Maintenance
Egypt Calling Services
Under Maintenance
Inbound Calling - Egypt
Under Maintenance
Israel Calling Services
Under Maintenance
Inbound Calling - Israel
Under Maintenance
Outbound Calling - Israel
Under Maintenance
Emergency Calling - Israel
Under Maintenance
Jordan Calling Services
Under Maintenance
Inbound Calling- Jordan
Under Maintenance
Kenya Calling Services
Under Maintenance
Inbound Calling- Kenya
Under Maintenance
Qatar Calling Services
Under Maintenance
Inbound Calling- Qatar
Under Maintenance
South Africa Calling Services
Under Maintenance
Inbound Calling- South Africa
Under Maintenance
United Arab Emirates Calling Services
Under Maintenance
Inbound Calling- United Arab Emirates
Under Maintenance
Australia Calling Services
Under Maintenance
Inbound Calling- Australia
Under Maintenance
Outbound Calling- Australia
Under Maintenance
Emergency Calling- Australia
Under Maintenance
China Calling Services
Under Maintenance
Inbound Calling- China
Under Maintenance
Hong Kong Calling Services
Under Maintenance
Inbound Calling- Hong Kong
Under Maintenance
Outbound Calling- Hong Kong
Under Maintenance
Emergency Calling- Hong Kong
Under Maintenance
India Calling Services
Under Maintenance
Inbound Calling- India
Under Maintenance
Indonesia Calling Services
Under Maintenance
Inbound Calling- Indonesia
Under Maintenance
Japan Calling Services
Under Maintenance
Inbound Calling- Japan
Under Maintenance
Outbound Calling- Japan
Under Maintenance
Emergency Calling- Japan
Under Maintenance
Malaysia Calling Services
Under Maintenance
Inbound Calling- Malaysia
Under Maintenance
Philippines Calling Service
Under Maintenance
Inbound Calling- Philippines
Under Maintenance
Singapore Calling Services
Under Maintenance
Inbound Calling- Singapore
Under Maintenance
Outbound Calling- Singapore
Under Maintenance
Emergency Calling- Singapore
Under Maintenance
South Korea Calling Services
Under Maintenance
Inbound Calling- South Korea
Under Maintenance
Outbound Calling- South Korea
Under Maintenance
Thailand Calling Services
Under Maintenance
Inbound Calling- Thailand
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Global Data Center Maintenance - Belgium
Apr 23, 2024 14:00 - Apr 24, 2024 02:00 EDT
Bandwidth will be performing scheduled maintenance in the global Belgium data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the global Belgium data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Customers connecting directly to the global Belgium data center may also elect to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
The following services will encounter a brief interruption during the maintenance:
International Number searching and ordering - Bandwidth Dashboard
Messaging - VoxSMS
Global Portal Applications
Posted on Apr 12, 2024 - 08:11 EDT
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the global Belgium data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Customers connecting directly to the global Belgium data center may also elect to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
The following services will encounter a brief interruption during the maintenance:
International Number searching and ordering - Bandwidth Dashboard
Messaging - VoxSMS
Global Portal Applications
Posted on Apr 12, 2024 - 08:11 EDT
Voice Maintenance - Philippines
Apr 25, 2024 12:00-16:00 EDT
Bandwidth's downstream vendor will be performing scheduled that will potentially affect our Philippines Voice system.
While all steps are being taken to minimize impact, during the maintenance customers may experience a few brief interruptions in inbound calling services.
Posted on Apr 17, 2024 - 15:00 EDT
While all steps are being taken to minimize impact, during the maintenance customers may experience a few brief interruptions in inbound calling services.
Posted on Apr 17, 2024 - 15:00 EDT
Global Data Center Maintenance - Belgium
Apr 25, 2024 15:00 - Apr 26, 2024 01:00 EDT
Bandwidth will be performing scheduled maintenance in the global Belgium data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the global Belgium data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Customers connecting directly to the global Belgium data center may also elect to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
The following services will encounter a brief interruption during the maintenance:
International Number searching and ordering - Bandwidth Dashboard
Messaging - VoxSMS
Global Portal Applications
Posted on Apr 12, 2024 - 08:15 EDT
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the global Belgium data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Customers connecting directly to the global Belgium data center may also elect to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
The following services will encounter a brief interruption during the maintenance:
International Number searching and ordering - Bandwidth Dashboard
Messaging - VoxSMS
Global Portal Applications
Posted on Apr 12, 2024 - 08:15 EDT